Forgot your User ID or Password?

If you have forgotten your User ID or Password, please enter your last name and email address and click submit.
If your email address is not unique in our system, please contact for assistance.

PLEASE NOTE: We do not have 24/7 technical support. If you require assistance, our admins are available Monday through Friday, 8:30 AM to 4:30 PM Eastern.

If you are trying to recover a Company Administrator or Certificate Administrator account, please type Administrator as the last name instead of your own last name.

*Last Name: